Our Story
A passion for pianos passed down through generations, serving Wisconsin with dedication and artistry
Where It All Began
Brenda Mamer Rpt ~ Piano Service was founded on a simple belief: every piano deserves someone who truly understands its soul. What started as a small tuning service in 2012 has grown into a comprehensive piano care destination, but our core values remain unchanged.
Our journey began in the heart of Wisconsin, where the cold winters and humid summers create unique challenges for piano maintenance. We recognized a need for skilled technicians who could navigate these regional peculiarities and provide year-round protection for these delicate instruments.
Over the years, we've had the privilege of working on everything from family heirlooms passed down through generations to concert grands gracing prestigious venues. Each instrument has taught us something new, refining our craft and deepening our appreciation for the art of piano making.
- Serving Wisconsin since 2012
- Over 500 pianos tuned and restored
- Family-owned and operated business
- Committed to preserving musical heritage
Our Mission
What drives us to deliver exceptional piano care every single day
Preserving Musical Heritage
We believe in protecting the legacy of every instrument. Many pianos we restore have been in families for decades—our job is to ensure they continue making beautiful music for generations to come.
Honest Assessments
We tell you exactly what your piano needs—no more, no less. Our transparent approach means you'll never pay for unnecessary work, and you'll always understand the condition of your instrument.
Excellence in Every Detail
From the smallest pin torque adjustment to complete cabinet refinishing, we approach every task with the same level of care and attention. Excellence isn't a goal—it's our standard.
Meet Our Team
The passionate professionals behind your perfect piano
Brenda Mamer
With over 15 years of experience, Brenda founded our service with a vision of combining technical excellence with genuine care for each instrument and client.
James Otto
James brings 8 years of specialized training in action regulation and voicing. His delicate touch and sharp ear make him invaluable for concert preparation.
Maria Santos
Maria's expertise in wood finishing and cabinet restoration has brought countless antiques back to their original glory. She trained with master restorers in Europe.
Our Credentials
Professional certifications and ongoing education ensure top-quality service
Professional Training
Our technicians have completed rigorous training programs through recognized piano technology institutions and continue their education annually.
Specialized Tools
We invest in professional-grade tools and equipment, including precision voicing devices, action regulation jigs, and digital tuning aids.
Industry Connections
Our relationships with piano manufacturers, parts suppliers, and fellow technicians ensure access to genuine parts and expert advice when needed.
Ready to Experience Our Craftsmanship?
Whether you need routine maintenance or a complete restoration, our team is ready to bring out the best in your piano.
Schedule a Consultation